Shipping & Returns
SHIPPING RATES
Shipping rates depend on the selected shipping speed and weight/size of the items. Standard shipping is USPS Priority mail.
To determine the applicable shipping rate for items in your Cart:
-
Select Proceed to Checkout
-
Select or add your shipping address
-
Select a shipping speed and select Continue
-
Select a payment method and select Continue
The total shipping & handling cost will be listed under Order Summary
SHIPPING POLICIES
Unless noted otherwise in the ordering pipeline, NETrekk, LLC ships all items within two days of receiving an order. You will receive notification of any delay or cancellation of your order.
RETURN & EXCHANGE POLICY
NETrekk LLC stands behind our products with a 100% satisfaction guarantee. If you are unsatisfied with your purchase for any reason within 10 days of receipt and wish to return unused merchandise we will refund your purchase amount less shipping and handling.
Items purchased on netrekk.com and kept in unused condition may be returned for up to 30 days. Items that are missing tags, are scratched, stained or discolored, or otherwise exhibit signs of use are not eligible for return. If the product was purchased from an authorized dealer, please contact them directly for assistance.
To initiate a return, please e-mail us at customerservice@netrekk.com, and we will reach out to you within three business days to inform you of the next steps.